Privacy Policy

We value your privacy and are committed to protecting your personal information. Below is a simplified overview of how we handle your data:

California Consumer Privacy Policy Compliance:
We adopt this section to comply with the California Consumer Privacy Act of 2018 (CCPA) and any terms defined in the CCPA have the same meaning when used in this section.

What We Collect
When you interact with us, we may collect the following:

• Name, contact details, and any other information you voluntarily share during sign-up or use of our site.

How We Use Your Information
We use your information to:

• Provide services and respond to inquiries.
• Connect you with agents and relevant resources.
• Improve our offerings through feedback and analytics.

We may share your information with our partners or service providers to fulfill your requests but will never sell it. In the preceding twelve months, we have not sold personal information.

Your Rights
Access & Deletion: You can request access to, portability of, or deletion of your data by contacting us at Privacy@eplahomes.com . Some exceptions may apply. Exceptions include cases where retaining your data is necessary to:

• Complete transactions or fulfill contracts.
• Detect security incidents or prevent fraud.
• Debug and repair functionality.
• Exercise legal rights or comply with laws.
• Comply with legal obligations or internal business purposes.
• Conduct public interest research with prior consent.

Opt-Out: You can unsubscribe from emails or opt out of texts and calls by following the instructions provided in our communications.

Response Timing and Format:
We aim to respond to verified consumer requests within 45 days. If more time is needed (up to 90 days), we will notify you and provide a reason. Responses will cover the past 12 months and include any reasons for non-compliance if applicable. For data portability requests, we will provide your information in a usable format, typically via email or your account.
We generally do not charge for requests unless they are excessive or unfounded. If a fee applies, we will inform you and provide an estimate before proceeding.

Security
We have robust measures in place to protect your information from unauthorized access or disclosure.

Cookies
Our website uses cookies to enhance your experience. You can manage cookie preferences through your browser settings.

California Residents
If you’re a California resident, you have additional rights under the CCPA, including the ability to request details about the data we collect, its use, and any sharing with third parties.

Non-Discrimination:
We will not discriminate against you for exercising your CCPA rights. We will not deny services, change prices, or alter service quality unless allowed by the CCPA. We may offer financial incentives related to your personal information, which will be disclosed in clear terms. Participation is voluntary and can be revoked anytime.

Contact Us
For questions or concerns, email us at  Privacy@eplahomes.com
Note: By using this website, you agree to these terms. For any updates to this policy, check back here.